Warranty & Guarantee

Warranty & Guarantee

Last Updated: October 7, 2026

At New Race Co, we are committed to providing quality products and a reliable shopping experience. This Warranty & Guarantee Policy explains the warranty coverage that may apply to eligible products.

1. Warranty Period

Eligible products may be covered by a limited warranty for 7 from the date of purchase.

The warranty period may vary depending on the product. Please check the individual product listing or your order information for specific warranty details.

2. What the Warranty Covers

Where applicable, the warranty covers manufacturing defects and faults that occur under normal use during the applicable warranty period.

3. What the Warranty Does Not Cover

The warranty does not normally cover:

  • Accidental damage
  • Physical damage caused by misuse
  • Water or liquid damage unless specifically stated
  • Unauthorized modifications or repairs
  • Normal wear and tear
  • Damage caused by improper use
  • Damage caused by accidents or negligence
  • Loss or theft of the product

4. Warranty Claim

To submit a warranty claim, please contact our support team with your order number, product details, description of the issue, and photographs or videos where appropriate.

5. Inspection

We may inspect the product to determine whether the reported issue is covered under the applicable warranty.

6. Warranty Resolution

If a claim is approved, we may, depending on the circumstances and applicable law:

  • Repair the product
  • Replace the product
  • Provide another appropriate resolution

The available resolution may depend on product availability and the nature of the issue.

7. Proof of Purchase

Proof of purchase may be required before a warranty claim can be processed.

8. Warranty Transfer

Unless otherwise stated, warranties are applicable to the original purchaser and may not be transferable to another person.

9. Contact Us

For warranty questions or claims, please contact:

Email: eliteriveral1001@gmail.com

Call No: +13133550612

Address: 405 W. Greenlawn Ave., #g11 Lansing MI 48910